![]() ![]() For more information, here is an article with a list of reasons why your account can be permanently ban, sadly no further details or information can be discussed: LINK REMOVED However, we recommend to create a new account if you want to have access to PSN services again. After reviewing your account, the system shows it has been permanently banned because activity that violates the PSN terms of service and user agreement was identified unfortunately you will not be able to sign in to PSN using this account anymore. Me: and have found purchases i did not authorize Me: Hello, I have lost access to my account Remember: Please do not refresh your screen as it will disconnect the chat session. ![]() Jim: Thank you for contacting PlayStation, my name is Jim how may I assist you today? The conversation went as follows: Employee's name is changed and will be referred to as Jim. So I went to the online chat, and the response I got from there, that made me panic. It's COVID and a new console just dropped, completely understandable. I tried calling, was told that due to high call traffic I would not be assisted. Spoke with the bot that told me to call or use live chat. No dice, I can't log in I can't send myself a change password email, nothing. I checked my email and sure enough, over $1k USD of games was purchased in the last 6 days. ![]() Today my dad called me and asked if I purchased a bunch of stuff on my PSN account, which I hadn't, I have been swamped trying to figure out online schooling for the past few moths and have had 0 time to game, nor the funds to buy new ones. ![]()
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